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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Doug Jackson

November 6, 2024

5  out of  5
rating by Doug Jackson
"This was my first experience with State Farm and I must say Jamie was excellent! Very thorough and attentive as I was purchasing my new vehicle. She made my experience seamless, she is certainly a great asset to your company, I iwsh I could give this 10 stars!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service in Wooster! If there is anything else we can do for your insurance needs, just let us know!"
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tina leemasters

November 4, 2024

5  out of  5
rating by tina leemasters
"Went over everything and answered all my questions."
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Chase Christie

November 4, 2024

5  out of  5
rating by Chase Christie
"Tauni RULES"
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Anthony Bennett

November 1, 2024

5  out of  5
rating by Anthony Bennett
"Very easy to work with and responds fast"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office in Wooster. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joey Bosler

October 21, 2024

5  out of  5
rating by Joey Bosler
"Jamie was so easy to deal with and goes the extra mile!"
We responded:
"Thank you for the kind words Joey and welcome! "
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Ryan Stalnaker

October 18, 2024

5  out of  5
rating by Ryan Stalnaker
"Michelle is awesome"
We responded:
"Thank you Ryan, we appreciate your kind words! We are excited to help protect what's important to you in the coming year as you are blending your families together!"
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dee jones

October 17, 2024

5  out of  5
rating by dee jones
"Jamie was amazing ! This was my first experience doing anything with insurance, and she made sure i was educated on everything i needed to know. I feel confident i picked the right company to protect my valuables and myself !"
We responded:
"We appreciate your business and kind words Dee! Welcome and we look forward to continuing to protect what's impoartant to you!"
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Kaylee Fluharty

September 27, 2024

5  out of  5
rating by Kaylee Fluharty
"Great to work with"
We responded:
"Thank you for kind words Kaylee. We appreciate you!"
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Kennedy Damtse

September 27, 2024

5  out of  5
rating by Kennedy Damtse
"Jamie was very easy to work with. She respected my schedule and was patient until I was ready to call. Also very friendly and fun to talk to. Definitely recommend her"
We responded:
"Welcome Kennedy and thank you for your review. We look forward to working with you!"
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Emily Matchett

September 4, 2024

5  out of  5
rating by Emily Matchett
"Jamie helped me, and she was GREAT. She knew so much about the business and she made this such an easy transition. Also, 10/10 people skills. She was so friendly and funny!"
We responded:
"Thank you for the kind words and five star review Emily! We appreciate you!"
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Chad Casto

August 26, 2024

5  out of  5
rating by Chad Casto
"Called today to switch my insurance to my new truck, 5 mins and it was done. Always there to take care of you."
We responded:
"Thank you Chad, we appreciate your business and partnership in protecting what's important to you!"
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Kelly Sipe

August 23, 2024

5  out of  5
rating by Kelly Sipe
"I can't say enough good things about Tauni! She is so easy to talk to, she explained things so I could understand and that means so much to me! I would give her 10 stars if I could! She made me feel comfortable with my decision, this girls deserves a raise in my book!! I just love her!!!"
We responded:
"Thank you for your kind words Kelly! We appreciate you!"
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Me baker

August 5, 2024

5  out of  5
rating by Me baker
"Great person to help with getting great insurance rate, recommend her and her state farm for all your insurance needs"
We responded:
"Thank you for the kind words Me! We appreciate you!"
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Dustin Dobson

August 2, 2024

5  out of  5
rating by Dustin Dobson
"Very caring and compassionate I would definitely recommend."
We responded:
"We appreciate your business Dustin."
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Michael Roddini

July 28, 2024

5  out of  5
rating by Michael Roddini
"They are very understanding and friendly and caring people and try to help you to their best."
We responded:
"Thank you for the kind review Michael!"
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Kyle Sallaz

July 26, 2024

5  out of  5
rating by Kyle Sallaz
"Outstanding. Help me out so much!"
We responded:
"Thank you for the five-star review Kyle! "
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LeRoy

July 26, 2024

5  out of  5
rating by LeRoy
"Sharon and her crew are great, treats us with respect and they know their insurance. Always there if we need them or just have questions. Highly recommend then."
We responded:
"We appreciate your business LeRoy and kind words!"
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Cyndee Swinehart

July 26, 2024

5  out of  5
rating by Cyndee Swinehart
"Jamie is the best, she treated us like family and even suggested life insurance when we got homeowners insurance. She went beyond what I expected and made the process simple. I highly recommend them all. They have me as a customer for life!"
We responded:
"We appreciate you so much Cyndee! "
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Jon Van Hesteren

July 18, 2024

5  out of  5
rating by Jon Van Hesteren
"Tauni was really helpful, friendly, and thorough. Great work lady"
We responded:
"Thank you for the kind words Jon and welcome!"
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Natalee Edwards

July 3, 2024

1  out of  5
rating by Natalee Edwards
"I had used this office for years until it came time for us to purchase a home. Obviously I contacted them first because they were my current provider. Upon talking to the rep, I was told in order to receive coverage, I had to go on my new homes roof and take pictures. Not that they would send someone out, that I needed to go on the roof and take pictures. I decided to go with a new provider and it has been an absolute nightmare to get my policies handled. My new provider sent this office forms letting them know when my auto policy and renters insurance needed to end. This office refused to accept them. Then, on June 24th I received a letter saying that as of 12:01 am on June 14th my insurance had been cancelled. I called the next day. They said “you must have cancelled it online”. Upon further review, they realized Jamie had cancelled it in error. I told them I needed my renters insurance to be reinstated through August 1st and my auto policy to end June 28th. I got another letter today saying that my auto policy (that I cancelled) renewed until September 2024. Nothing about my renters insurance that I need until August 1st. I emailed Jamie stating I needed documentation confirming the auto policy was cancelled as of June 28th and the renters stays until August 1st. I expressed how annoying this has been to deal with. The response from her didn’t include any sort of apology whatsoever and zero documentation confirming my insurance needs. My app says I have zero policies. I will never use this company for insurance again."
We responded:
"Hi Natalee- Please give me a call at the office to discuss your specific concerns. Sharon"
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Sarah Fuhrmann

June 28, 2024

5  out of  5
rating by Sarah Fuhrmann
"Jamie was most helpful and delightful to talk with! Very informative and gave nice suggestions for home insurance if need to change in near future that would be very helpful. She was awesome to work with"
We responded:
"Welcome Sarah and thank you for your five-star review! We look forward to taking care of all your financial services needs."
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Devon Neubauer

June 27, 2024

5  out of  5
rating by Devon Neubauer
"Tauni did an amazing job helping us switch our car insurance and get us more for a much better price!"
We responded:
"Thank you for the kind words and welcome!"
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Josie McAninch

June 26, 2024

5  out of  5
rating by Josie McAninch
"I had the most smooth and pain-free experience today transferring from an agent out of state. Tauni was really helpful; she answered all my questions and was super knowledgeable and friendly! She contacted my former agent and worked everything out for me- I just had to answer the phone and provide basic info and she took care of the rest!"
We responded:
"Welcome Josie and thank you for the kind words in your review. We appreciate your business and look forward to working with you."
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Mackenzie Arison

June 20, 2024

5  out of  5
rating by Mackenzie Arison
"Tauni Robbins helped me so much and was so easy to work with!"
We responded:
"Thank you, Mackenzie, and welcome!"
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Deb Nutter

June 20, 2024

5  out of  5
rating by Deb Nutter
"Taunia did a great job in providing us amazing savings and superior coverage that met all our needs. She was able to answer all our questions and provided us the assurance we needed to move forth with State Farm as our insurance carrier"
We responded:
"Welcome Deb! We appreciate you and look forward to working with you!"